COURSE OFFERINGS

IN-PERSON: We host in-person training workshops, lunch-n-learns, and more.

VIRTUAL: We will also host virtual sessions of all offerings.

ON-DEMAND: Most of our training programs are available online to take at your own pace.

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CUSTOM COURSE/PROGRAM DEVELOPMENT

We specialize in helping entrepreneurs, small businesses, and start-ups create custom courses and programs that are tailored specifically to their needs. We understand the unique challenges businesses face when developing their own programs, and our team is here to provide tailored solutions to ensure your custom course or program meets your specific needs. With our highly experienced team comprised of experts in product development, marketing, and design, we will help you transform your vision into a tangible product.

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Custom Program Development Request

STOP! Treating Them EQUAL: The Impact of EQUITY in Inclusive Teams

Setting & Achieving Goals 4-Week Mini-Course

Vision & Goal Setting Toolkit for Coaches

Vision Board Made Easy ACTION Guide

Ice Breakers for Trainers

Leadership Affirmations

TEAM US Leadership Training

Today Matters Leadership Training

Heartfelt Mindset Presentation

TODAY MATTERS Presentation

$10K Month Blueprint

Couponing 101

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ADMINISTRATIVE SKILLS

We provide comprehensive administrative skills training designed to equip office professionals with the skills and strategies needed to manage an effective and efficient administrative workspace. We understand that having a well-trained and organized team is essential for successful businesses. With our training, you can ensure that your administrative team is properly equipped to handle all of the daily tasks and responsibilities of keeping a business running smoothly. Our training covers all aspects of office management, from calendar management, filing protocols, and customer service to time management, communications, and more!

Accountability in the Workplace:Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success. The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.

Writing Reports and Proposals: People regularly struggle with writing reports and proposals and this one-day course offers the techniques and tools they need to master this type of writing. Whether this involves producing a report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill that will be used again and again. In Writing Reports and Proposals, participants will learn four stages of report writing, and nine tips for effective writing that will help them create materials that are engaging and understandable. In addition, students will learn about using persuasive language as a means to get noticed and increase buy-in.

Administrative Office Procedures: Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly. With our Administrative Office Procedures course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations.

Administrative Support: Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This course will give new administrative assistants tools that will make them that person that the office cannot live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever. In the Administrative Support course, you will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, committing to applying the concepts every day consistently is the key to changing and adopting new behaviors in a short amount of time.

Archiving and Records Management: Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Keeping correct records will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. With our Archiving and Records Management course, you will know how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management.

Basic Bookkeeping: Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all in many more ways than we might imagine. Primarily, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them or even phobia. For those of you who have already recognized and appreciate the impact that numbers have on just about everything, you deserve a cookie. Welcome to Basic Bookkeeping!

Business Writing: Writing is a crucial method of communication for most people, and it is one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still relevant in the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. The Business Writing course will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These necessary skills will provide you with that extra benefit in the business world that many people are losing.

Collaborative Business Writing: Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still vital in the business world as is creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace. The Collaborative Business Writing course will give you the knowledge and skills to collaborate with others and create that critical document. You will touch on the types of collaboration, and ways to improve them through specific tools and processes. These basic skills will provide you with that extra benefit in the business world that many people are losing.

Executive and Personal Assistants: Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating relevant documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics of every assistant. Our Executive and Personal Assistants course will show you what it takes to be a successful assistant. You will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools.

Meeting Management: This course is designed to give you the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give them the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this course, you will learn the needed skills in planning and implementing a successful meeting. The Meeting Management course will explore how to reduce waste and make meetings more efficient. This is a hands-on course and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other you who share the same desire to improve their meeting management skills.

Organizational Skills: Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of you professional and personal lives. Throughout this course, you will be given the tools necessary for developing better Organizational Skills. Through Organizational Skills, you will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So, stop looking for those essential items, and start knowing where they are by getting organized.

Social Media In The Workplace: We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be always updated. It has become a time-eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what all right is to share and what should not be sent out. Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face-to-face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the primary form of communication and you will realize how Social media and the Workplace can work together.

Supply Chain Management:Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management, your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with an understanding of how Supply Chain Management can improve and help almost any type of business.

Writing for the Web: Web users have become experts at scrolling through text and scanning the articles that they read on the web. To adapt, our writing style has to separate itself from the standard form it takes in print, in order to attract and maintain the attention of readers on the internet. Because of this, writing for the web has become a specialized skill. With this content-rich course, trainers will be able to teach engaging techniques that: draw readers to web pages / simplify the process of working with designers / incorporate audio and video content to attract a broad range of users / empower learners to make use of keyword optimization and SEO

Advanced Writing Skills: This one-day Advanced Writing Skills training course is geared towards strong writers who are looking to improve in specific areas. Trainers will devote time to writing letters of recommendation, persuasion, refusal, and action. It’s recommended that participants complete Business Writing That Works courseware before taking on this advanced workshop. This training will assist participants with: Keeping their writing clear, concise, and grammatically sound. / Improving sentence construction and paragraph development. / Dealing with specific business requests that call on strong writing skills. / Creating effective business cases, proposals, and reports. / Thoroughly documenting sources that are used or referenced.

Business Writing That Works: The novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world are all examples of good writing. Good writing is the memo that gets action and the letter that says what a phone call can’t. In business situations, most of us will have to write, whether this involves emails, proposals, memos, or letters. And in business writing, the language needs to be concrete, the point of view clear, and the points well expressed. With practice and coaching from this course, you can feel more confident about your own writing. This two-day workshop will give you the tools to become a better writer, with lessons that include: the value of well written communication; how to write and proofread your work; making your writing clear and concise; how to apply these writing skills in real world situations; paragraph structure, tone, and syntax specifics; formatting memos, letters, and emails for different professional settings.

Conducting Accurate Internet Research

Creating Winning Proposals: Proposals are persuasive documents that are fundamental tools in organizational funding. Creating Winning Proposals looks at sources of funding, types of proposals and how to write proposals that will meet the requirements of funding agencies, including a number of tips and techniques to increase the potential success of your proposals. This two-day course teaches how to plan and submit a successful funding proposal, including sources of funding and how to select a funder, the steps for a successful proposal, plus ways to evaluate your proposal, and much more. The most successful proposals are going to be those that fulfill the mission and values of your organization and that of the funding agencies as well.

Research Skills

Writing a Business Plan: This two-day comprehensive Writing A Business Plan courseware package is ideal for business owners who have little to no business plan writing experience, and for business owners looking to grow their business. When participants complete the courseware program, they will have everything they need to write a compelling, complete, business plan that they can confidently use to support their business growth. With our training materials and your guidance, they’ll learn everything they need, including how to describe their USP, perform research, examine the marketplace, create a marketing plan, develop financial projections, and present a compelling, living business plan package.

CAREER DEVELOPMENT

We specialize in providing comprehensive career development training designed to help individuals maximize their potential and reach their career goals. Our interactive training programs equip participants with the skills, strategies, and techniques needed to effectively advance and thrive in the workplace. Our courses focus on many areas related to career success, including goal setting, resume and cover letter writing, job search fundamentals, interview preparation, and networking. We also provide guidance on professional development, job summaries and duties, and tips on how to pursue promotions and other career growth opportunities.

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Assertiveness And Self-Confidence: Self-confident and assertiveness are two skills that are crucial for success in life. If you do not feel worthy, and/or you do not know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to you in their professional and personal lives. The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

Working with the Media Creating a Positive Working Relationship

Communication Strategies: For the better part of every day, we are communicating to and with others. Whether it is the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies course will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively affect everyone involved.

Creative Problem Solving: In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. The Creative Problem-Solving course will give you an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course.

Creativity: Thinking Outside the Box: Creativity allows individuals to view every aspect on earth, explore new paths, as well as find new discoveries that help to advance our consistently thriving world of business. Without creativity, we would only see what is visible to the eye. To evolve as a business, it is critical to look beyond what is visible and consider new ideas. When creativity is incorporated into daily workplace practices there is a strong increase in the opportunities for growth, engagement, and productivity. Creativity and innovation will turn ideas and dreams into reality. The course Creativity: Thinking Outside the Box, will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, one in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Developing Creativity: Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. You will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens. With our Developing Creativity course, you will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. You will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

Digital Citizenship: Our Digital Citizenship course will give you the guidance needed in the ever-changing digital world. As our lives are lived more and more online, we all need to translate our social skills into the virtual world. Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In-person, meetings are on the decline, which makes it necessary to engage people digitally. Being a good digital citizen means, you have a set of skills to work in the digital world.

Entrepreneurship: Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations, then you need our entrepreneurship course. Let our Entrepreneurship course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship course.

Interpersonal Skills: We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you have forgotten someone’s name. The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

mLearning Essentials: Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use. With our mLearning course, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, you will possess the skills needed to take advantage of this new technology, to educate employees and clients more efficiently.

Negotiation Skills: Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course, you will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills course will give you a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Personal Branding: Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding course, you will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

Project Management (6th Edition): In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size. The Project Management course will give you an overview of the entire project management process, as well as key project management tools that they can use every day. Working with project planning documents, such as needs assessments, risk management plan, and a communication plan will provide benefits throughout your organization.

Telework And Telecommuting: Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job and recognizing these challenges will help you become great teleworkers. Through Telework and Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. You will establish the additional skills needed to be successful in their work from home environment.

Ten Soft Skills You Need: The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be a special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course. With our 10 Soft Skills You Need course; you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of their career.

Time Management: Personal time management skills (or better yet, time allocation) are essential for professional success in any workplace. Those able to successfully implement time management strategies can control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals can focus on the tasks with the greatest impact to them and their organization. The Time Management course will cover strategies to help you learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We will cover all this and more during this course.

Women in Leadership: Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. You will be able to recognize these events and grab the reins with more confidence. This course touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers. With our Women in Leadership course, you will learn how women are changing the workforce. Through this course, you will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

Creative Thinking and Innovation

Active Listening

Creating a Dynamite Job Portfolio: Creating a Dynamite Job Portfolio will help participants design a personalized portfolio that will assist with obtaining their dream job. This training course discusses the value of entering an interview with a fully developed and meticulously crafted package of credentials and portfolio materials, and will help participants learn to use descriptive language when marketing themselves, the essential elements of impactful cover letters and resumes, how to design a personalized career portfolio, and how to get a job in just 60 days. Our soft skills courseware is easy to customize with your logo, or to meet the learning needs of a particular group. Included in each package are: assessments, pre-formatted slides, an instructor guide, student workbook and more — all for one great price!

Mastering The Interview: The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this workshop, participants will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions. Mastering the Interview training materials are designed for trainers who work directly with job seekers, providing them with advanced skills and techniques. The job market can be fierce at times and having any edge over the competition helps job seekers secure that highly desirable position, the one for which they have worked, studied, and prepared.

The Cloud and Business: The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and failure of the technology’s use. With our The Cloud and Business course, you will discover the specifics of how the cloud can be a useful business tool. With a clear understanding of the cloud, you will be able to make the best decisions for their customers and business.

Becoming a Better Learner

Building Your Self Esteem and Assertiveness Skills

Business Etiquette Gaining That Extra Edge

Conquering Your Fear of Speaking in Public

Critical Elements of Customer Service: While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. This two-day course is designed around six critical elements of customer service that, when a company truly embraces them, bring customers back to experience service that outdoes the competition. Specific learning objectives include understanding what a customer service approach is; understanding how your own behavior affects the behavior of others; demonstrating confidence and skill as a problem solver; applying techniques to deal with difficult customers; and knowing how to provide excellent customer service. Easily customizable training materials mean trainers can deliver a personalized course without having to develop the program themselves! Our soft skills courseware packages include a detailed instructor guide, student workbook, pre-assignment, assessments, and more. The courseware’s print on demand feature makes it convenient for trainers to print off what they need, when they need it – and your purchase allows you to print and deliver as many times as you want, hassle-free.

Delivering Dynamic Virtual Presentations

Developing Your Executive Presence

Fostering Innovation

Getting Stuff Done Personal Development Boot Camp

Getting Your Job Search Started: Getting Your Job Search Started is the perfect course for trainers and job coaches who help active job seekers develop their skills and kick off their job search. While looking for work is fun for some, finding a new job can be a daunting, frustrating task for others. This one-day training course teaches job seekers to make the most of their local labor market, and to be ready to accept a job offer.

Goal Setting

Honing and Delivering Your Message

Identifying and Combating Fake News

Influence and Persuasion

Introduction to Neuro Linguistic Programming

Managing Pressure and Maintaining Balance

Networking for Success

NLP Tools for Real Life

Personal Brand Maximizing Personal Impact

Project Management All You Need to Know

Public Speaking Presentation Survival School

Public Speaking Under Pressure

Skills for the New Employee

Skills You Need for Workplace Success

The Minute Taker's Workshop

Working Smarter Using Technology to Your Advantage

Working with the Media

Project Management: All You Need to now

Creating Winning Proposals

Conducting Accurate Internet Research

Getting Stuff Done: Personal Development Boot Camp

Business Writing That Works

Advanced Writing Skills

Writing Reports and Proposals

Research Skills

Networking for Success

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HUMAN RESOURCES

Our Human Resources training courses provide the knowledge and skills that businesses need to find, motivate and retain top talent. With the help of our tailored training programs, employers can ensure that their team is well-educated, engaged, and equipped to drive business results. By equipping employees with the tools necessary to lead and succeed, employers can rest assured that productivity, job satisfaction and ultimately customer service will remain at an optimal level.

Business Succession Planning: Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders or preparing for an employee's retirement you will identify common obstacles and how to overcome them. Our Business Succession Planning course will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

Crisis Management: Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training but also practice. With our Crisis Management course, you will understand that a crisis can occur any time. They will develop the skills needed for certain negative events. In addition, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Developing a Lunch and Learn: Hosting a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a new product or service. They are usually voluntary; thus, attendance can sometimes be an issue, but with this course, you will be given the knowledge to work through this issue and others. Our Lunch and Learn course will give your organization a quick and useful tool to add to its training department. You can also use it as a follow-up or refresher to previous training sessions. It does not have to be just about a learning event, it can also involve collaboration, networking, or sharing best practices between employees.

Diversity and Inclusion

Employee Onboarding: Employee Onboarding is a vital part of any companies hiring procedure. Hiring, training, and bringing new employees on board is a huge investment. Onboarding will assist newly hired employees in developing and keeping their skills. Knowledge will be retained, and their value will increase within the company. Through Employee Onboarding, you will find it lowers costs related to employee turnover. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the company and having a structured set of procedures will make your company stronger and produce a greater chance of success.

Employee Recruitment: Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people. Actively seeking out qualified candidates is the best way to ensure that you find the talent that you need. Recruitment is essential to the success of your business. Our Employee Recruitment course will guide you and help them interview and recruit the right employee for you. Hiring a new employee is one of the largest investments you make in any business. Hiring the right employee is very important, as training can be expensive, and employee turnover costs companies millions every year. So, reduce your costs with a great employee recruitment program!

Employee Termination Processes: Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward. With our Employee Termination course, you will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they must let an employee go.

Generation Gaps: While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring, and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least. The Generation Gaps course will help you understand the various generations present at work. Both the young and older workers will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Health and Wellness at Work: A healthy employee is a happy and productive employee, which should be a goal for every organization. Through our Health and Wellness at Work program, you will experience the benefits of a healthier lifestyle and workplace. Our Health and Wellness at Work course will be instrumental in creating a “Culture of Wellness” within your organization. You will touch on common issues such as smoking cessation, nutrition, weight loss, and preventative care. Health and Wellness is the responsibility of everyone in an organization so take the positive step and create a program within your organization.

Hiring Strategies: Successful companies are made up of great employees, so why not hire great employees. Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture. Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this course as it prepares them to seek out that great candidate and make sure they are a fit for your company. You will obtain the necessary tools required in finding that diamond in the rough.

Human Resource Management: Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues. The Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This course will provide you those skills and assist with certain Human Resource situations.

Managing Workplace Harassment: Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in the organizations today. It can come in the form of a slap, a phrase, an email, or reassignment of duties. Harassment is not okay, and it is illegal. Harassment needs to be reported so that the company can handle the issue properly and remediate any future problems. Our Managing Workplace Harassment workshop provides guidance for an ever-changing work environment. Your participants will recognize the necessity for the whole organization to be on board with monitoring and reporting any issues. This workshop will also help in fostering a safer and more productive workplace.

Measuring Results from Training: Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits with a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you cannot put a dollar value on. Our Measuring Results From Training course, you will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated, the next step is to modify and update the curriculum to create content that is better suited for you.

Millennial Onboarding: Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with new and emerging needs of your company, which gives your company an advantage within the market. Millennial Onboarding is a specialized type of employee onboarding. With Millennials, we see a need to tweak the onboarding process to better suit the needs of the company and new hires. It will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company and having a structured set of procedures will make this time run smoother and produce a greater chance of success.

Talent Management: Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management, you are developing a more skilled workforce and attracting better and more skilled new hires. We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is an investment that will pay dividends for years to come.

Train-The-Trainer: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of his or her job, you always want to be prepared. You will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way. Our Train-The-Trainer course will provide you the skills to help them deliver engaging and compelling courses. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer himself or herself.

Unconscious Bias

Universal Safety Practices: The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. It is estimated that safety problems cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security. With our Universal Safety Practices course, you will discover how safety affects employee engagement and the bottom line. Safety may seem like a boring topic, but an unsafe work environment cannot be ignored.

Workplace Diversity: Improving diversity knowledge is a required component of every company. With more and more businesses, having a global presence workplace diversity is a forgone conclusion. You will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community. Our Course Diversity course will help you understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning, the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

Workplace Harassment: Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization. Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will help them understand their rights and responsibilities and create a safe environment for all. Through this course, you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.

Workplace Violence: Workplace harassment must be identified, discouraged, and prevented to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training are essential to the safety of all employees. To prevent Workplace Violence, it is essential that everyone can identify individuals who may be prone to violence. Our course will help you recognize certain behaviors and lower the risk of escalated situations. This course will help you identify the warning signs, as well as give them coping and response tools.

Contract Management: It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationships will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations.

Managing Workplace Harassment

Sensitivity Training: Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group but will be more focused towards individual’s behaviors and emotions. With our Sensitivity Training workshop, you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization.

Office Health And Safety: The productivity of a company begins with the health of its employees. While it is not always possible to eliminate sickness, with the proper tools, reducing the illness and its effects can be within your reach. With this course, you will obtain what it takes to keep yourself and co-workers healthy. In the Office Health and Safety course, participants will learn the core skills that will help them identify common illnesses, understand how they spread, recognize symptoms, apply treatment and prevention techniques, and establish an emergency response plan.

Anger Management Understanding Anger

Business Succession Planning Developing and Maintaining a Succession Plan

Building Better Teams

Cannabis and the Workplace

Conducting Effective Performance Reviews

Conflict Resolution Getting Along In The Workplace

Creating a Top-Notch Talent Management Program

Creativity In The Workplace

Employee Dispute Resolution Mediation through Peer Review

Employee Recognition Appreciating Your Workforce

Generation Gap Closing the Gap in the Workplace

Hiring for Success Behavioral Interviewing Techniques

Managing Customer Service

Onboarding The Essential Rules for a Successful Onboarding Program

Orientation Handbook Getting Employees Off to a Good Start

Performance Management Managing Employee Performance

Problem Solving and Decision Making

Public Relations Boot Camp

Successfully Managing Change

Transgender Employees Creating an Inclusive Work Community

Understanding and Coping with the COVID-19 Pandemic

Stress Management

Accounting Skills for the New Supervisor

Appreciative Inquiry

PERSONAL DEVELOPMENT

Looking to reach your full potential? Our comprehensive personal development training course offers powerful insight into effective problem-solving, communication and more to provide you with the tools needed to stay ahead of the competition. Our range of courses and workshops provide individuals with the skills needed to unlock their highest potential and secure their path to success.

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Adult Learning - Mental Skills: Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the focus of most educators. With our Adult Learner: Mental Skills course, you will discover the specifics of how the cognitive domain increases intellectual capability.

Adult Learning - Physical Skills: Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it. With our Adult Learning - Motor Skills course, you will discover how to better navigate their physical environment. The understanding and coordination of physical skills provide an incredible benefit to everyone.

Anger Management: Controlling and limiting anger is important in every aspect of one's life. Without control, you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into an asset. Our Anger Management course will give you that constructive approach. You will learn how to identify their anger triggers and what to do when they get angry. Through specific coping and planning techniques, anger can become a positive tool.

Attention Management: A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes. You will be more efficient at their job, make fewer mistakes, and be more productive overall. Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work. Our course will help you reach their personal and in turn company goals. They will gain valuable insight and strategies into what it takes to be more attentive and vigilant.

Being A Likeable Boss: Being more likable is a quality everyone can increase and improve. Being likable and a figure of authority is where some challenging conflicts can arise. With this course, you will recognize these possible areas of conflict and develop the skills and knowledge to overcome them. Our Being a Likeable Boss course will show that honesty and trust will be your participant's biggest tools in fostering a better relationship with their employees. Trusting your team by avoiding micromanagement, using delegation, and accepting feedback will put you on the right path to be a more likable boss.

Critical Thinking: Critical Thinking provides you with the skills to analyze and evaluate information. With these skills, you can obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision and minimizes damages if a mistake does occur. Our Critical Thinking course will lead you to be more rational and disciplined thinker. It will reduce their bias, which will provide a greater understanding of their environment. This course will provide you the skills to evaluate, identify, and distinguish between relevant and irrelevant information, which will provide an incredible boost in performance.

Emotional Intelligence: Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight into how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985. With our Emotional Intelligence course, you will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, you will experience a positive impact on their professional and personal lives.

Emotional Intelligence at Work

Goal Setting and Getting Things Done: Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks and get things done. Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.

Improving Mindfulness: Improving mindfulness is about understanding yourself and being “in the moment”. You will become more mindful of their actions and learn how to express and interpret their present environment. They will create positive connections and increase their self-regulation of attention and personal experiences. Improving Mindfulness will provide benefits throughout their professional and personal lives. Improving mindfulness through gratitude, filtering, and active listening will give you the advantage of seeing things in a new light. This course can give you an increased recognition of mental events in the present moment, which provides countless benefits.

Improving Self-Awareness: Self-awareness is developing an understanding your emotions and feelings. It is an awareness of the physical, emotional, and psychological self. You will identify ways of recognizing all of these and improving each through various cognitive and learning styles. Improving Self-Awareness will improve self-control, reduce procrastination, and develop mood management. You will improve their relationships and create a more fulfilling life. These improvements will, in turn, translate into a wholly improved workforce. Stress will decline, and productivity will increase, as internal turmoil will decline all through improving self-awareness.

Increasing Your Happiness: Increasing one’s happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization and have a positive effect on everyone. With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust affect on their professional and personal lives. It will improve their communication skills, increase productivity, and lesson absenteeism.

Job Search Skills: Searching for a job can be intimidating. How do you know what job you are best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? In addition, most importantly, where do you find help when you need it? The Job Search Skills course will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you will be more than ready to start your search for your perfect job. Identifying the purpose of working and the assessment of skills can help determine the types of jobs you should apply for.

Life Coaching Essentials: Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals. With our Life Coaching Essentials course, you will discover the meaning of life coaching and how life-coaching services can be utilized to achieve their goals.

Managing Personal Finances: For many people, finances are an unsolvable Rubik's cube filled with anxiety. We do not teach children when they are young the value of a good credit score. Many people have a hard time formatting and sticking to a budget. You can easily solve the finance puzzle with a little hard work, self-control, and the right tools. Today is a new day; you are taking the first steps to reclaim your financial freedom. Most people know that a map can tell them how to get from point A to point B. A well-developed budget is just like a map as it helps you reach your financial goals. You start at point A, and the budget helps you go the distance get to point B. In addition, with our Managing Personal Finances course you will learn how to budget and create a plan for their future.

Managing Workplace Anxiety: The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during his or her career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it. Our Managing Workplace Anxiety course will provide you the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this course, you will be better suited to the challenges that the workplace can bring.

Personal Productivity: Most people find that they wish they had more time in a day. This course will show you how to organize their lives and find those hidden moments. You will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity. Personal Productivity is a goal most of us have. Through this course, you will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this course, you will take ownership and begin to lead a more productive life.

Public Speaking: According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this course, you will become more confident and relaxed in front of an audience, which will translate into a successful speaking event. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking course will give you some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

Social Intelligence: Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations. Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in their interactions. Social interactions are a two-way street; know the rules of the road!

Social Learning: Social Learning is an effective way to train your employees by modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role-plays, share best practices, and provide constant and immediate feedback. With our Social Learning course, you will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning.

Stress Management: Positive and negative stress is a constant influence on all our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple an approach that will form the basis of this course. The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.

Taking Initiative: Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss amazing opportunities. See what you want, believe what you want, and make it happen. With our Taking Initiative course, the class you will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, you will be taking the first step in making something positive happen for them! Now that is initiative!

Trust Building and Resilience

Work-Life Balance: Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life, it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career-wise. With a Work-Life Balance, you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

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SALES & MARKETING

Our sales and marketing training courses and workshops provide comprehensive strategies, tactics and best practices to help participants boost sales and elevate their business. Our training helps to develop a better understanding of selling fundamentals, sales planning, lead generation, customer service and more. By arming your sales and marketing teams with the right tools and knowledge, you can ensure that your business has the powers to unlock its full potential.

Body Language Basics

Call Center Training

Coaching Salespeople

Contact Center Training

Creating a Great Webinar

Employee Recognition

Event Planning

High Performance Teams Inside the Company

High Performance Teams Remote Workforce

In Person Sales

Internet Marketing Fundamentals

Marketing Basics

Media And Public Relations

Motivating Your Sales Team

Multi-Level Marketing

Overcoming Sales Objections

Presentation Skills

Proposal Writing

Prospecting and Lead Generation

Sales Fundamentals

Social Media Marketing

Telephone Etiquette

Top 10 Sales Secrets

Trade Show Staff Training

Basic Internet Marketing

Building a Brand on Social Media

Creating a Google AdWords Campaign

Creating Winning Webinars Getting Your Message Out

Growth Hacking

Introduction to E-Mail Marketing

Promoting a Marketing Webinar

Social Media and Your Business

Story Marketing for Small Businesses

10-Minute Presentations

Branding Creating and Managing Your Corporate Brand

Building Relationships for Success in Sales

Call Center Training Sales and Customer Service Training for Call Center Agents

CRM An Introduction to Customer Relationship Management

Dynamite Sales Presentations

Overcoming Objections to Nail the Sale

Prospecting for Leads Like a Pro

Reading Body Language as a Sales Tool

Selling Smarter

Social Selling for Small Businesses

Telemarketing Using the Telephone as a Sales Tool

Trade Shows Getting the Most Out of Your Trade Show Experience

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LEADERSHIP

Our Leadership training plus Certified Dr. John C. Maxwell Offering courses are designed to empower individuals and teams to make the most of their talents and experiences. Our courses range from basic leadership principles to executive management development – all to help participants reach their professional and personal objectives. Through our comprehensive training program, you can gain the skills and confidence necessary to lead yourself and create a lasting impact in your organization.

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Coaching And Mentoring

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Leadership And Influence

Self-Leadership

Team Building Through Chemistry

Virtual Team Building and Management

Teamwork and Team Building

Middle Manager

Office Politics for Managers

Team Building for Managers

Being a Likeable Boss

Manager Management

Servant Leadership

Trust Building & Resilience Development

Conversational Leadership

From Boss to Leader

Team Building Developing High- Performance Teams

Women and Leadership Owning Your Strengths and Skills

Building Better Teams

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SUPERVISORS & MANAGERS

Gaining key leadership skills is an essential element of success and our supervisor and manager training courses and workshops equip supervisors and managers with the know-how and understanding to become an effective leader. Our tailored training enables supervisors and managers to turn knowledge into action to bring out the best in their teams and drive the business forward.

Budgets And Financial Reports

Coaching And Mentoring

Conducting Annual Employee Reviews

Developing New Managers

Employee Motivation

Facilitation Skills

Knowledge Management

Lean Process and Six Sigma

Manager Management

Middle Manager

Office Politics for Managers

Performance Management

Self-Leadership

Supervising Others

Team Building Through Chemistry

Virtual Team Building and Management

Accounting Skills for New Supervisors

Delegation The Art of Delegating Effectively

Teamwork and Team Building

Being a Likeable Boss

Project Management Training: Understanding Project Management

Project Management Fundamentals for Supervisors

Intermediate Project Management for Managers

Advanced Project Management for Managers

Becoming a Progressive Employer: Setting Trends Instead of Following Them

Becoming Leadership Material for Managers

Budgets and Managing Money

Conference and Event Management

Dealing With Difficult People

Design Thinking: An Introduction

Effective Planning and Scheduling

Giving Effective Feedback

Human Resources Training HR for the Non-HR Manager

Inventory Management The Nuts and Bolts

Leadership Skills for Supervisors

Logistics and Supply Chain Management

Managing Across Cultures

Managing Difficult Conversations

Managing the Virtual Workplace

Marketing and Sales for Managers

Meeting Management the Art of Making Meetings Work

Motivation Training: Motivating Your Workforce

Negotiating for Results

Risk Management for Managers

The ABC's Of Supervising Others

The Professional Supervisor

Tough Topics: Talking to Employees about Personal Hygiene

Vendor Management Essentials

Workplace Health and Safety: The Supervisor's Role and Responsibilities

WORKFORCE ESSENTIALS

Expand employee knowledge with our workforce essentials training courses and workshops. Our interactive modules cover key areas of the workplace, enabling each employee to build skill sets and competencies for growth. Through our engaging and practical style training, employees will discover the importance of teamwork, effective communication and leadership development to ensure that your business remains competitive.

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Appreciative Inquiry

Business Acumen

Business Ethics

Business Etiquette

Change Management

Civility In the Workplace

Conflict Resolution

Customer Service

Customer Support

Cyber Security

Delivering Constructive Criticism

Developing Corporate Behavior

Handling a Difficult Customer

Networking Outside the Company

Networking Within the Company

Respect in the Workplace

Responsibility in the Workplace

Risk Assessment and Management

Safety In the Workplace

Team Building for Managers

Teamwork And Team Building

Train-the-Trainer

An Environmental Audit Primer

Balanced Scorecard Basics

Being a Team Player

Beyond Workplace Politics Using Social and Emotional Competencies

Bullying in the Workplace

Business Ethics for the Office

Business Process Management

Code of Conduct Setting the Tone for Your Workplace

Collaboration

Continuous Improvement with Lean

Creating a Positive Work Environment

Creating a Workplace Wellness Program

Creating Successful Staff Retreats

Crisis Management

Cybersecurity 1 Fundamentals for Employees

Developing a High Reliability Organization

Developing a Safety Procedures Manual

Digital Citizenship Conducting Yourself in a Digital World

Digital Transformation

Disability Awareness Working with People with Disabilities

Diversity Training Celebrating Diversity in the Workplace

Employee Accountability

Encouraging Sustainability and Social Responsibility in Business

English as a Second Language A Workplace Communications Primer

Environmental Sustainability: A Practical Approach to Greening Your Organization

GDPR Readiness Creating a Data Privacy Plan

GDPR Readiness Getting the Message Out

Mobbing in the Workplace

Planning for Workplace Safety

Process Improvement with Gap Analysis

Purchasing and Procurement Basics

Six Sigma Entering the Dojo

Strategic Planning

Workplace Ergonomics Injury Prevention Through Ergonomics

Workplace Harassment What It Is and What to Do About It

Workplace Violence How to Manage Anger and Violence in the Workplace

Lean Process Improvement

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INFORMATION TECHNOLOGY

Equip your staff with the necessary technology skills to become leading authorities in their field by enrolling them in our information technology training courses and workshops. Our customized training approach prepares staff members in competitive technologies and digital workflows, driving productivity and inspiring organizational change. Our training enables your personnel to become experts in the IT field and make powerful contributions to your business.

Access 2016 Essentials

Excel 2016 Essentials

Outlook 2016 Essentials

PowerPoint 2016 Essentials

Word 2016 Essentials

Excel 2016 Expert

Word 2016 Expert

Acrobat XI Pro (7 Courses)

Slack for Business

Google G Suite Create (6 Courses)

Google G Suite Connect and Access (5 Courses)

Online Tools for Small Business

Microsoft Business Contact Manager

Microsoft InfoPath 2010 Foundation

Microsoft InfoPath 2010 Intermediate

Microsoft InfoPath 2010 Advanced

Microsoft InfoPath Designer 2013 Core Essentials

Microsoft InfoPath Filler 2013 Core Essentials

Office 365 Suite (Complete)

Microsoft Word 365

Microsoft Excel 365

Microsoft PowerPoint 365

Microsoft Outlook 365

Microsoft Project 365

Microsoft TEAMS 365

Microsoft Access 365

Microsoft Publisher (2010-2016 Combo)

Microsoft SharePoint Designer 2010/13 Foundation to Intermediate

Microsoft SharePoint Server 2013 Core Essentials

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business & entrepreneurship

Our training platforms provide an abundance of customizable business and entrepreneurship courses, as well as interactive workshops and programs. Our services can help entrepreneurs launch and develop their businesses faster and more efficiently. Join our course today and take your future into your own hands!

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Basic Business Management Boot Camp for Business Owners: This three-day Basic Business Management: Boot Camp courseware program includes everything a trainer needs to get new business owners started on the road to success. With sessions on inventory management, human resources, finance and accounting, marketing, sales, and even using social networking, students will be prepared to manage their new business. In addition, your students will learn about different business structures, who is managing and who is leading, how to create a brand, and the value of a strategic plan.

Building a Consulting Business: Business consulting is one of the fastest growing industries around the world. You can offer participants a great start to building their own consulting business with this one-day Building a Consulting Business training package. We’ve designed a comprehensive program that covers everything from developing a business plan to the nuts and bolts of a consulting business (such as rate sheets, contracts, networking skills, and sales and marketing strategies). Participants will leave the course with a head start on building their business.

Building an Online Business: The internet has changed the way that we work, live, shop, and play. This one-day Building an Online Business course walks students through the process of planning and launching their own online business. Workshop participants will learn how to: identify opportunities for an online business; find resources to support an online business; create a business strategy that includes a business plan, budget, and marketing plan; begin setting up a website, mobile presence, and storefront with e-commerce support; decide whether or not an online business can benefit from joining an online marketplace; and market an online business using social media and the internet.

Communications for Small Business Owners: This customizable, comprehensive Communications for Small Business Owners training materials package covers everything that small business owners need to know about getting their message out there. Focusing on communicating with existing and potential customers, this is an essential skill that will help boost the number of customers and profits. This two-day course includes information on developing and conveying an effective message through a variety of channels, including traditional media and social media.

E-Commerce Management: E-commerce is growing by double-digit percentages every year. Teach participants how to cash in on this developing market using the tips and tricks in this two-day e-commerce management program. During this course, students will learn how to set up an e-commerce store step-by-step. Participants will also learn about exciting trends such as responsive web design, m-commerce, and social commerce. Students will be motivated by case studies and examples from real-life e-commerce businesses such as Amazon and Wal-Mart.

Entrepreneurship 101: Start your entrepreneurial journey on the right foot with Entrepreneurship 101. This comprehensive, customizable three-day course teaches the basics of entrepreneurship, covering topics that include: Entrepreneurial self-assessment / Where to find business ideas and how to know if they are good ones / Developing product ideas and creating value propositions / Identifying your target market and customers / The basics of finance, including how to develop solid financial projections and where to find business funding / Business ownership options, such as sole proprietorships, franchising, and existing business purchases / Creating a business plan, executive summary, pitch deck, 30-second pitch, and white paper / How to protect your intellectual property / The six P’s of marketing / Leveraging social media / The basics of branding / Launching a business and keeping it moving / Being an entrepreneurial leader

Global Business Strategies: As the world becomes a smaller place thanks to innovations in technology and communication, it becomes easier for businesses to branch out into the global market. However, as with any endeavor, research and planning are essential pieces of a growth strategy. The three-day Global Business Strategies course will help you give participants the skills that they need to make their global business a success. The course takes students through all the aspects of a global business, including trade agreements, types of trade transactions, e-commerce, cultural issues, currency management, risk mitigation, finance, logistics, regulations, ethics, and the triple A framework for growth and development.

Intrapreneurship: Intrapreneurs are internal employees who use entrepreneurial skills and thinking to discover ideas that could benefit their organization. Workplaces are enhanced by intrapreneurs and their innovative ideas, and you can give your students a firm grasp on intrapreneurship and ways to embrace the process in their organizations with this one-day training workshop. At the end of this course, students will understand the importance of intrapreneurship; know how to identify intrapreneurs and assess their strengths; how to develop and gain support for ideas; and much more.

Kickstarting Your Business with Crowdsourcing: Smart entrepreneurs and business professionals are doing more with less using crowdsourcing. The one-day Kickstarting Your Business with Crowdsourcing training package covers all the essentials of the major types of crowdsourcing: microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding. Participants will learn about each type of crowdsourcing as well as the general crowdsourcing process, the most popular crowdsourcing platforms, and ways to engage the crowd.

Making Your Business Better: Making Your Business Better is a one-day course that provides your students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today’s world. The course material applies equally to product- and service-based enterprises. The eight sessions of Making Your Business Better will introduce positioning and pricing; and guidance on marketing, relationship selling, and negotiation. Practical information on requests for proposals, project management, team building, and strategic planning is also incorporated into the course.

Marketing for Small Businesses: Marketing for small businesses means understanding your environment, consumers, and how a small company can position themselves even in the most competitive marketplaces. Our two-day Marketing for Small Businesses courseware includes step-by-step lessons on understanding the marketing cycle, how people buy, strategies to implement on small budgets, and how to build a presence in the marketplace using traditional, Internet and Social Media marketing. The resources in this course give small business owners, entrepreneurs, and start-ups with everything they need to set up a marketing plan.

Writing a Business Plan for Small Business Owners: This two-day comprehensive Writing A Business Plan courseware package is ideal for business owners who have little to no business plan writing experience, and for business owners looking to grow their business. When participants complete the courseware program, they will have everything they need to write a compelling, complete, business plan that they can confidently use to support their business growth. With our training materials and your guidance, they’ll learn everything they need, including how to describe their USP, perform research, examine the marketplace, create a marketing plan, develop financial projections, and present a compelling, living business plan package.

Business Contact Manager:

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train the trainer

Take your professional career to the next level with our customizable Train the Trainer courses and packages. Our courses will give you the tools and resources you need to become the expert in the field and help you launch your career in no time. With our certified trainers, you can have peace of mind knowing you're in good hands. Join us today and start your success story!

Advanced Skills for the Practical Trainer: This three-day Advanced Skills for the Practical Trainer course offers instruction that will allow trainers to have maximum impact on the learning of their students. Students will gain understanding of program design challenges, changing points of view, and tips on customization. They will also look at competencies for trainers, how to make adjustments for different learning styles, and challenging training situations. Forms and tools are included to help implement four levels of evaluation. Students will also prepare and present their own training demonstrations.

Developing Your Training Program: This two-day Developing Your Training Program course has been designed for trainers who want to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for. Professionals can have different retention levels and various learning curves, and courseware that doesn’t account for this might fail. Participants will learn about the essential elements of a training program; how to apply different methodologies to program design; how to prepare, research, and deliver strong content; how to use an instructional model; and how to create a training program proposal.

Facilitation Skills: Teach people how to effectively facilitate meetings with this two-day training workshop. Developed to make core facilitation skills better understood and readily available to any organization, the materials and ideas contained in this course have been tested and refined over 20 years of active facilitation in all types of settings. At the end of this course, participants will be able to: Distinguish facilitation from instruction and training / Identify the competencies linked to effective small group facilitation / Identify the stages of team development and ways to help teams through each stage / Use common process tools to make meetings easier and more productive

Survival Skills for the New Trainer: Survival Skills for the New Trainer is a one-day workshop for beginner trainers ready to achieve excellence in their new field. This workshop is designed as an exploration of the essential skills that trainers need in order to be successful. This soft skills training course includes: understanding the essential background for trainers within any industry; how being genuine enhances training; enhanced communication, from the elements of good questions, to listening skills, and developing rapport; key skills in a trainer’s toolbox; and more.

The Practical Trainer: The Practical Trainer is a great course for new and aspiring trainers. This course is designed to provide a solid understanding of what adult education entails, and to engage, empower, and encourage learning and development. This three-day training course will get new learners excited about leading classroom learning, actively learning, and applying new skills right away. Sessions include topics such as understanding participants and their training needs; learning styles; adult learning principles; how to write learning objectives and ensure they are met; developing an individual training style; and using training aids. The course is capped off with the delivery of a short training session.

Using Activities to Make Training Fun: Activities and games provide a more robust and interesting experience for learners, and help to engage all their senses. In Using Activities to Make Training Fun, new or nearly new trainers learn to create buy-in by using well-designed activities and games, how to encourage reluctant learners, how to use humor even when they aren’t a naturally funny person, and how to create their own activity.

Making Training Stick: What’s involved in making training stick? A professional trainer is only as good as the lessons they leave with their students. If the lesson doesn’t stick, then the trainer has missed the mark. Many types of learners exist, along with several types of methods to make sure learners retain what they have been taught. It’s up to the trainer to blend the two fields of thought to present a course that is effective and that stays with the learners. Making Training Stick helps trainers do just that.

Training with Visual Storytelling: We’re very excited about this addition to our Train-the-Trainer bundle, and we’re sure that you will be, too! This one-day Training with Visual Storytelling program is all about telling stories that will engage learners and using visual elements to support those stories. We go way beyond PowerPoint and talk about the latest tools and technologies, as well as low-tech ways to present stories and connect with your audience.

Developing a Training Needs Analysis: This comprehensive Developing a Training Needs Analysis course covers everything that students need to know to perform a training needs analysis. Topics covered include: developing a business case; the ICE Process (Isolate, Consult, Evaluate); tools and techniques for gathering data; an introduction to gap analysis techniques; creating the analysis report; and designing follow-up evaluations.

Measuring Training Results: When training is offered, it’s important to know: What was the value of that training? Did we meet the objectives that were set out? Did the training bring about some kind of lasting change in behavior? In this one-day workshop, we’ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement. Focused entirely on measuring training results, this program covers the framework of a successful evaluation strategy, the four levels of the Kirkpatrick evaluation model, calculating return on investment, creating a cost-benefit analysis, and presenting results to stakeholders.

Developing a Lunch and Learn Program: For most successful organizations, support of employee development is a core part of their culture. These organizations offer learning opportunities that create increased energy, creativity and fun. Lunch and Learn programs are an avenue for developing a philosophy of sharing and peer learning, and are typically aimed at fostering cross-organization collaboration and communication. They can be used as a tool for sharing of information, approaches, and talent. They also offer opportunities for networking in a safe, friendly, and relaxed atmosphere. This one-day Developing a Lunch and Learn Program course will provide tools to create a program that generates opportunities for learning that might not happen otherwise in your workplace. The sessions start with investigating what a Lunch and Learn program is, and then learning how to start and promote one, along with considering topics for a program. Students will learn how to administer a program and the critical elements for success, while also exploring presentation skills. The course wraps up with students delivering their own presentations created during the course.

internet marketing

Accelerate your business by enrolling in our comprehensive Internet Marketing courses. We have packages suited for any budget and goal, and our courses will provide you with all the tools and resources needed to become a successful online marketer. Experience the power of our strategies and start succeeding today!

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Basic Internet Marketing: Our Basic Internet Marketing courseware is designed for training business owners and beginners alike the basic skills for marketing online. Traditional marketing still serves its purpose, but with the increase in global business, internet marketing is crucial to extending your reach, and this one-day training course will help trainers deliver those results. These training materials will help learners to develop the skills required to determine how their internet marketing strategy fits with their overall strategy, influence and engage users in the online space, get started with search engine optimization (SEO), use online advertising as a tool to boost results, and to make use of metrics and reporting.

Social Media and Your Business

Creating A Google AdWords Campaign: Creating A Google AdWords Campaign training materials are designed for teaching small business owners basic techniques for setting up and understanding how to capitalize on Google AdWords and pay per click (PPC) advertising. In this one-day training course, participants will learn how Google AdWords work, what PPC means, the importance of correctly setting an AdWords budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. Participants can immediately apply what they learn and get started with their own AdWords campaign. Google AdWords PPC Training materials include our comprehensive instructor’s guide, a student workbook that makes a great reference tool for learners, pre-formatted slides, a handy quick reference guide, and more!

Building a Brand on social media: Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that your brand has a definitive, consistent, and responsive presence. This one-day Building a Brand on Social Media training package is an essential addition to your internet marketing and social media course offerings. We’ve designed an interactive program that will teach participants how to build, implement, review, and revise a social media branding strategy. Topics include key strategy elements, hot social media platforms, brand-focused messages, and social media guidelines. Download a sample today and see how easy it can be to present your next social media branding workshop.

Introduction to Email Marketing: Knowing how to promote the use of e-mail is essential for marketers, small business owners, coaches, and consultants. In this two-day workshop, learn the essentials of planning, creating, and delivering exceptional e-mail marketing campaigns that support an overall marketing strategy. Introduction to E-Mail Marketing is an interactive, customizable program that covers the who, what, when, why, and how of a successful e-mail marketing campaign.

Creating Winning Webinars: Getting Your Message Out: Creating Winning Webinars: Getting Your Message Out sets your students up with the skills and know-how to take a webinar from idea to presentation. The six sessions in this one-day course include activities woven throughout that build upon the lessons. The sessions cover: what webinars are and how to use them, what not to do with webinars, how to choose the structure and how to create an outline, and finally, how to choose a platform.

Growth Hacking: The term “growth hacker” was created by Sean Ellis in 2010. He used the phrase in a blog post seeking people to take over the rapid-growth systems he was creating for start-up companies. The first step in successful growth hacking is accepting that it is not marketing. It has a mindset, processes, skills and systems of its own. This one-day course will teach how to: Identify the growth hacking mindset / Recognize the differences between growth hacking and marketing / Identify the customer need your business can fill / Create and implement product placement and services to fit the need / Learn and practice techniques / Review and practice marketing strategies / Identify the essentials of conversion and optimization / Create your own plan

Promoting a Marketing Webinar: This one-day course is for anyone who already has the skills to create webinars, providing them with the necessary tools to advertise those webinars. Promoting a Marketing Webinar teaches how to define marketing objectives, connect with a target audience, create and use a lead magnet, develop a promotion strategy, explore joint ventures, and create a marketing calendar.

Story Marketing for Small Businesses: Story marketing is the process of attracting and engaging customers through narrative – their story, rather than yours. Instead of the ‘buy our product’ messages of typical marketing campaigns, story marketing motivates the customer to connect with your company as a solution to their problem or a way to a better life. This one-day course highlights the essentials for your small business: how to write and refine your own tale for marketing to your target audience. This workshop will help participants recognize and use the essential tools of story marketing; the basics of good storytelling; ways to connect with your customers; how to refine your company brand; and how to build and polish your own story for maximum results.

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industry specific

Take your industry specific training to the next level with our comprehensive courses and workshops. Our comprehensive approach to employee development produces industry specialists with cutting-edge skillsets needed to meet the ever-evolving demands of the field. Our programs are tailored to your specific industry needs and are informed by key trends in the market. Unleash the potential of your workforce and transform your industry with our training.

Course: Description

YOUTH & FAMILY

Empower the youth and families in your community with our youth and family training programs; including programs that feature the world-renowned teachings of Dr. John C. Maxwell. Our mission is to continuously equip and empower families and young people to be the best leaders of tomorrow. Our training is designed to engage and encourage introspective learning, finding creative solutions, and building strong principles that will carry into adulthood. Invest in the future and unlock the potential of the new generation with our tailored training.

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Course: Description

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COURSE OFFERINGS

CUSTOM COURSE/PROGRAM DEVELOPMENT

ADMINISTRATIVE SKILLS

CAREER DEVELOPMENT

HUMAN RESOURCES

PERSONAL DEVELOPMENT

SALES & MARKETING

LEADERSHIP

SUPERVISORS & MANAGERS

WORKFORCE ESSENTIALS

INFORMATION TECHNOLOGY

business & entrepreneurship

train the trainer

internet marketing

industry specific

YOUTH & FAMILY

ACEIRT Pages

Premium Partners

Additional Pages

ACEIRT™ Solutions LLC - All Rights Reserved © 2021 & Beyond605 German St, Fayetteville, NC 28301Terms and Conditions | Privacy Terms

Working...

ACEIRT™ Solutions LLC - All Rights Reserved © 2021 & Beyond
605 German St, Fayetteville, NC 28301

Terms and Conditions | Privacy Terms